Terms of Service
Last updated: November 2025
1. Acceptance of Terms
By accessing and using UrbanBiome services ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement.
If you do not agree to abide by the above, please do not use this service.
2. Service Description
UrbanBiome provides free environmental analysis tools including:
- UrbanBiome Explorer - Interactive temperature, vegetation, and water analysis
- UrbanBiome Sightings - Wildlife and biodiversity tracking tool
- Environmental trend visualization and assessment
- Point-and-click environmental health assessment
All tools are currently provided free of charge. We may introduce paid features in the future, which will be clearly communicated.
3. Donations and Support
UrbanBiome is supported by voluntary donations through Open Collective. Donations are entirely optional and do not affect your access to the Service.
Donations are used to support the development and maintenance of our environmental analysis tools. Open Collective provides transparent financial tracking of all contributions.
Donation refunds are handled by Open Collective according to their policies.
4. User Accounts
Some features may require you to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
We use Clerk for secure authentication services.
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to any portion of the Service
- Interfere with or disrupt the Service or servers
- Reproduce, distribute, or create derivative works without permission
- Use the Service to transmit viruses, malware, or other harmful code
- Scrape or harvest data in an automated manner without permission
6. Data and Privacy
We take your privacy seriously. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You retain ownership of any data you upload to the Service. We process your data solely to provide the Service and as described in our Privacy Policy.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by UrbanBiome Ltd and are protected by international copyright, trademark, and other intellectual property laws.
Environmental data and satellite imagery used in the Service may be subject to third-party licenses and attribution requirements.
8. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
Environmental data and analysis provided by the Service are for informational purposes only and should not be relied upon as the sole basis for important decisions. Professional consultation may be required for specific use cases.
9. Limitation of Liability
To the maximum extent permitted by law, UrbanBiome Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.
As the Service is provided free of charge, our total liability for any claims shall be limited to the amount of any donations you have made, if applicable.
10. Service Availability
We strive to maintain reliable service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.
We reserve the right to modify or discontinue the Service at any time with reasonable notice where possible.
11. Termination
You may stop using the Service at any time. We may terminate or suspend your access to the Service for violation of these Terms or for any other reason at our discretion.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through the Service or via email where possible.
Continued use of the Service after changes constitutes acceptance of the modified Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@urbanbiome.co.uk
Company: UrbanBiome Ltd, Bristol, United Kingdom